Insurance Manager / Claims Handler

Storing vital products with care

Storing vital products with care

The Insurance Manager is part of the Global Insurance Advisory team. The Insurance team consists of a senior and a junior Insurance Manager who are reporting directly to the Global Director Treasury, Insurance and Pensions.  They work closely together with the Treasury & Insurance Controller and Mid-Officer Insurance. The Global Insurance Department is a centralized function within Vopak, located at the headquarters in Rotterdam. 


The Insurance Advisory team is responsible for the procurement of the Global Insurance program as well as the claims handling globally. In addition, the team evaluates and manages the insurable risk potentially affecting the profitability or the company's going concern. 


Within the team, the Insurance Manager is primarily responsible for the handling of the property damage/business interruption and liability claims and instigates recovery actions on third parties of such claims. Furthermore, the Insurance Manager is also closely involved in the yearly renewal process of the Global Insurance Program and safeguarding the Insurance policies and procedures.


  • Academic level in  law and/or risk management, including relevant insurance certificates;

  • At least 5 years of relevant work experience in the insurance industry and claims handling and legislation;

  • Knowledge of the insurance market, -products and regulations;

  • Fluent in Dutch and English, written and verbal;

  • Proficient in Microsoft Excel, Word and PowerPoint.


  • Analytical mindset recognizing exposures and translate them into insurance solutions;

  • Strong communicator for maintaining contacts with (external) third parties;

  • Advisory skills;

  • No-nonsense proactive team player;

  • Eagerness to learn and gaining new insurance skills;

  • Flexible with a 24/7 mentality and service oriented mindset.

Key responsibilities

  • Ability to advise the company primarily on claims matters and insurance related issues;

  • Organize the efficient and professional handling of Property and Liability claims, to analyze and settle them, to liaise with operating companies and if needed to negotiate with lawyers, adjusters, insurers and third parties;

  • Manage claims files in the most efficient and effective way;

  • Organize efficient recovery procedures against third parties;

  • Ensure that all claims are registered in the in-house Risk register;

  • Together with the  Insurance Managers take care of the yearly renewal process of the Global Insurance Program;

  • Support the preparation of relevant statistical information and data analysis;

  • Provide assistance where appropriate to the Insurance Managers and the Global Director in projects;

  • Provide documentary backup of insurance contracts;

What do we offer?

  • A challenging position with a high degree of responsibility in a Dutch multinational with a history over 400 years;

  • Market conform salary depending on skills and experience, including a bonus opportunity and travel allowance;

  • Collective Health Insurance (contribution Vopak of 50% of basic package);

  • Vopak's own pension scheme;

  • Flexible working arrangements to work in a facilitated home office and in the office;

  • Working for a company that cares for its employees and focus on diversity & inclusion;

  • We will continuously invest in your personal growth, and future career path within Vopak.


Then apply via the ‘apply' button with a motivation letter in English and your CV. For more information about the vacancy please contact

An online assessment can be a part of the selection procedure.

Vopak is an equal opportunity employer. Everyone is different, and the differences in people allow us to match our ambitions and drive inclusion across the business. That's why we are curious about who you are!

Sollicitatie procedure

Stap 1
Stap 2
1e interview
Stap 3
Online assessment
Stap 4
2e interview
Stap 5

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